Contact Us
Have a question, feature request, or need help with your account? We'd love to hear from you. Our team is committed to providing prompt and helpful support for all ThetaPal users.
When reaching out, please include:
- A clear description of your question or issue
- Any relevant screenshots or error messages
- The brokerage you're connected to (if applicable)
What we can help with
Account and billing
Subscription questions, plan upgrades, and account access issues.
Brokerage connections
Troubleshooting SnapTrade integrations with Robinhood, Schwab, Fidelity, E-Trade, and others.
Position tracking
Help understanding P&L calculations, missing positions, or price discrepancies in your options portfolio.
Feature requests
Suggestions for new tools or improvements to AI Market Scout, the wheel strategy tracker, or other features.
Enterprise inquiries
Questions about our enterprise plan for RIAs and portfolio managers who need multi-client portfolio oversight.
Bug reports
If something looks wrong or broken, let us know. Include your browser, brokerage, and a description of the issue.